Audience
Companies and businesses searching for a sales and support solution to improve their services
About Abhisi Help Desk
It eliminates the cost and hassle of using multiple half-baked products. Abhisi is a powerful all-in-one solution, designed to boost sales and grow your loyal customer base. Respond to your customers in an efficient and timely manner on all popular channels they prefer to contact you on. Abhisi lets you provide help to your customers as quickly and easily as possible to increase trust and satisfaction, reducing returns, refunds and churn. There is nothing to install or setup on your server. Simply redirect your support emails to Abhisi and you're on Cloud 9. With quick and incredibly powerful predefined replies, support answers will require no more than a few mouse clicks. Time is now on your side. Answer support requests anytime, using any device and from anywhere on the planet. Intelligent processing can handle message replies, assignments to team members, sending notifications and message tagging.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Techovarya Software
Founded: 2015
Canada
www.abhisi.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Abhisi Help Desk Frequently Asked Questions
Q: What kinds of users and organization types does Abhisi Help Desk work with?
Abhisi Help Desk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Abhisi Help Desk support in their product?
Abhisi Help Desk supports these languages: English.
Q: What kind of support options does Abhisi Help Desk offer?
Abhisi Help Desk offers support via phone support and online.
Q: What other applications or services does Abhisi Help Desk integrate with?
Abhisi Help Desk integrates with: Easyflow, HelpShelf, and KonnectzIT.
Q: What type of training does Abhisi Help Desk provide?
Abhisi Help Desk provides training in the form of documentation, live online, and in person.
Q: Does Abhisi Help Desk offer a free trial?
Yes, Abhisi Help Desk offers a free trial.
Abhisi Help Desk Product Features
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Community Forums
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
