Audience
Companies looking for an AI layer software solution for their customer support needs
About AnswerWise
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.
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Pricing
Starting Price:
$99 per month
Integrations
Company Information
Oxynus Technologies
Founded: 2018
India
www.answerwise.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
AnswerWise Frequently Asked Questions
Q: What kinds of users and organization types does AnswerWise work with?
AnswerWise works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does AnswerWise support in their product?
AnswerWise supports these languages: English.
Q: What kind of support options does AnswerWise offer?
AnswerWise offers support via online.
Q: What other applications or services does AnswerWise integrate with?
AnswerWise integrates with: Freshdesk, Salesforce Agentforce Service, and Zendesk.
Q: What type of training does AnswerWise provide?
AnswerWise provides training in the form of documentation.
Q: How much does AnswerWise cost?
Pricing for AnswerWise starts at $99 per month.
