Audience
Companies looking for a no-code platform to answer queries and automate repeated tasks
About BREVIAN
AI agent that understands data from your ticketing systems, CRMs, knowledge bases and release notes, and assists your support teams to resolve tickets faster. Automate routing tickets to the right team based on ticket content. Go from reactive support to proactive support by detecting emerging issues earlier. Categorize tickets into common topics and trends, and improve knowledge bases to reduce ticket volume. BREVIAN AI agents have security and safety built-in, so you don’t need to integrate different products to be enterprise-ready. Implement consistent controls independent of your data and models. Business teams can even combine different agents to build an intelligent network across their enterprise data. Knowledge extraction for structured and unstructured data including images.
Other Popular Alternatives & Related Software
BotDojo
BotDojo is an enterprise-grade AI enablement platform that empowers organizations to design, deploy, monitor, and scale intelligent agents across chat, voice, email, and web channels using a low-code visual workflow builder, while integrating deeply with enterprise data sources and systems. It provides over 100 ready-made templates to accelerate common use-cases (such as support automation, knowledge search, sales insights, and internal ops), supports branching logic, memory, tool orchestration (code, RPA, web browse), and connects to CRMs, ticketing systems, and databases. BotDojo also delivers human-feedback loops and continuous agent learning by enabling employees to coach agents via feedback queues, codifying corrections into memory and prompts, and evaluating performance through robust observability (audit trails, metrics such as deflection, first-contact resolution, and cost per interaction).
Learn more about BotDojo
Zoho Desk
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.
Learn more about Zoho Desk
Percept.AI
Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.
Learn more about Percept.AI
DeepOpinion
One platform, designed to combine business process digitization, low/no-code development AI to create powerful enterprise-grade business apps in minutes. Build your autonomous enterprise. DeepOpinion is not an orchestration platform. Instead, it is the intelligence layer that global orchestration platforms use to process their unstructured data, enhancing straight-through processing rates for complex cognitive tasks. DeepOpinion is designed to transform documents, emails, tickets, and other unstructured data into automated business actions. It enables companies to put complex knowledge work and unstructured data on autopilot with enterprise-grade AI agent apps. The validation hub assists in validating exceptions and improving performance, and the coworker hub serves as a companion throughout the process. Our AI excels in automating text and document processes, surpassing competitors in RFPs.
Learn more about DeepOpinion
Integrations
Company Information
BREVIAN
Founded: 2023
United States
brevian.ai
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
BREVIAN Frequently Asked Questions
Q: What kinds of users and organization types does BREVIAN work with?
BREVIAN works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does BREVIAN support in their product?
BREVIAN supports these languages: English.
Q: What kind of support options does BREVIAN offer?
BREVIAN offers support via online.
Q: What other applications or services does BREVIAN integrate with?
BREVIAN integrates with: Amazon S3, Confluence, Databricks, Datadog, Google Drive, Elasticsearch, GitHub, Jira, Salesforce, ServiceNow, Slack, Snowflake, Splunk Cloud Platform, and Zendesk.
Q: What type of training does BREVIAN provide?
BREVIAN provides training in the form of live online.
