Audience
Companies of all sizes, in any industry
About Barantum CRM
Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can accelerate your sales performance with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions.
Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined.
Barantum CRM can help you integrate all your business processes end-to-end using only one system. From monitoring KPI teams, calls, customer service, customer support, sales, post-sales and marketing automation. With ISO-certified technology, the solutions we use range from SMEs, banks, state-owned enterprises to multinational companies.
With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end.
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Pricing
Starting Price:
IDR 299K
Pricing Details:
Price for one user per month with minimum 3 users. Available for Standard, Professional and Enterprise plans.
Free Trial:
Free Trial available.
Company Information
Barantum
Founded: 2015
Indonesia
www.barantum.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Barantum CRM Frequently Asked Questions
Q: What kinds of users and organization types does Barantum CRM work with?
Barantum CRM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does Barantum CRM support in their product?
Barantum CRM supports these languages: English and Indonesian.
Q: What kind of support options does Barantum CRM offer?
Barantum CRM offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Barantum CRM integrate with?
Barantum CRM integrates with: Facebook Ads, Facebook, Forminator, Google Ads, Instagram Ads, Instagram, Josys, LINE, Meta Ads, Shopee, Telegram, X (Twitter), Unbounce, and WhatsApp.
Q: Does Barantum CRM have an API?
Yes, Barantum CRM has an API.
Q: Does Barantum CRM have a mobile app?
Yes, Barantum CRM has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Barantum CRM provide?
Barantum CRM provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Barantum CRM offer a free trial?
Yes, Barantum CRM offers a free trial.
Q: How much does Barantum CRM cost?
Pricing for Barantum CRM starts at IDR 299K.
Q: What pricing for support is available for Barantum CRM?
Barantum CRM offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Barantum CRM?
Barantum CRM offers training included with purchase and additional fee / premium available.
Barantum CRM Product Features
CRM
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Barantum CRM Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Easy to use CRM and best support & after sales service" 5 out of 5 stars Posted 2023-10-26
Pros: Use Barantum for few years. Their support is the best in term of service quality, product knowledge and fast respond.
Cons: Nothing much to complain.
Maybe some improvement for AI Integration which they said will be done in Q4 2023.Overall: Very good experience and recommended for all in integration CRM, Call Center and Chats. Their ecosystem is the best.
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