Audience
Restaurants in need of a powerful data and marketing platform that helps organize guest data
About Bikky
Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant. See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms. Segment your customers and drill in to see marketing engagement and order history. Map retention, frequency, and lifetime value by location and view revenue analytics over time. Understand audience sizes over time with instant insights that answer burning questions. Know exactly how each location is performing to know what’s working, what’s not, and what to do next. See holistic and by-location insights, like new guest acquisition, retention, and lifetime value. Identify revenue drivers and detractors, like what menu items drive trial, retention, and churn. Empower your GMs with the KPIs that matter most to your brand.
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Wisely
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Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.
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Pricing
Starting Price:
$200 per location per month
Integrations
No integrations listed.
Company Information
Bikky
Founded: 2017
United States
www.bikky.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Bikky Frequently Asked Questions
Q: What kinds of users and organization types does Bikky work with?
Bikky works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Bikky support in their product?
Bikky supports these languages: English.
Q: What kind of support options does Bikky offer?
Bikky offers support via phone support and online.
Q: What type of training does Bikky provide?
Bikky provides training in the form of documentation and live online.
Q: How much does Bikky cost?
Pricing for Bikky starts at $200 per location per month.
