Audience

Anyone that needs a ticketing service for their next event

About Brown Paper Tickets

With no fees to sell tickets and live phone and web sales, Brown Paper Tickets is the smartest way to sell tickets for your next event. Ticket buyers pay just $0.99 + 5%, including delivery and credit card processing. Post your event for free and experience the power of Brown Paper Tickets. There's no cost for you to sell tickets or collect payments for your events, and attendees pay a service fee of only $0.99 + 5% of the ticket's face value, regardless of whether they order online, by phone through our live in-house call center, or through our walk-up locations. Attendees can choose to receive will-call tickets, print-at-home tickets, mobile tickets, or physical tickets for no additional cost. For free events, there's no cost for you or your attendees. Zero. Nada. Free events are always free!

Integrations

Ratings/Reviews - 4 User Reviews

Overall 4.0 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.7 / 5
support 3.7 / 5

Company Information

Brown Paper Tickets
Founded: 2000
United States
www.brownpapertickets.com

Videos and Screen Captures

Brown Paper Tickets Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support

Brown Paper Tickets Frequently Asked Questions

Q: What kinds of users and organization types does Brown Paper Tickets work with?
Brown Paper Tickets works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Brown Paper Tickets support in their product?
Brown Paper Tickets supports these languages: English, French, and Spanish.
Q: What kind of support options does Brown Paper Tickets offer?
Brown Paper Tickets offers support via 24/7 live support.
Q: What other applications or services does Brown Paper Tickets integrate with?
Brown Paper Tickets integrates with: Facebook, Mailchimp, PayPal, and X (Twitter).
Q: What type of training does Brown Paper Tickets provide?
Brown Paper Tickets provides training in the form of documentation.

Brown Paper Tickets Product Features

Ticketing

Barcode / Ticket Scanning Supported
Box Office Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported
Concessions Management Not Supported

Brown Paper Tickets Verified User Reviews

Write a Review
  • A Brown Paper Tickets User
    Administrator
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Probability You Would Recommend? 10 out of 10

    "Outstanding service "

    5 out of 5 stars Posted 2022-01-29

    Pros: We enjoyed using Brown Paper Tickets because of the ease of use and their customer service. We used it for an event running for multiple days and there was no problem.

    Cons: I just wish that they could lower their ticket charges for our customers

    Overall: We have used several ticketing services in the past, but Brown Paper Tickets is the best so far. Good to use for any type of event and its free!

    Read More...
  • A Brown Paper Tickets User
    Admin
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Comprehensive ticketing services"

    5 out of 5 stars Posted 2021-12-17

    Pros: Comprehensive ticketing services.

    Cons: They charge on top of our ticket price but that’s standard practice for all ticketing companies.

    Overall: We’ve been promoting and selling our tickets through Brown Paper Tickets for most of our events. We had to cancel one of our events last year because of the pandemic but we were able to easily refund our customers with their help.

    Read More...
  • A Brown Paper Tickets User
    N/A
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "They made our life simple"

    5 out of 5 stars Posted 2021-12-12

    Pros: Easy to use even for those with little tech background. Customer support is responsive.

    Cons: There were a few times when we couldn’t figure how a particular ticketing option worked but after a quick call to their support staff they showed us how to do it.

    Overall: We recently used Brown Paper Tickets for our online ticketing service. We especially like the variety of features they offer. They made it easy for us to setup the service and we didn’t hear any complaints from our guests.

    Read More...
  • Marianne S.
    Producer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Do Not Use"

    1 out of 5 stars Posted 2021-10-20

    Pros: No comment. There is no pros to them. They did sell tickets for my show but then kept the money. They still owe me money form my ticket sales form MARCH 2020.

    Cons: They absolutely did not provide the service they claim to do. They kept the money from my ticket sales.

    Overall: I used Brown Paper Tickets services for my one act play festival, Women At Play(s), which promotes women in the arts as well as diversity in MARCH 2020. They still have not given me all the ticket money that my audience members paid to see my show. I made numerous phone calls and sent emails with only an automated reply. I filed a complaint with the state of Washington which mandated them to pay. And I am still waiting for my money. Please be warned.

    Read More...
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