Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
About BuzzMonitor
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Product Details
Platforms Supported
Cloud
Mac
iPhone
iPad
Support
Online
BuzzMonitor Frequently Asked Questions
Q: What kinds of users and organization types does BuzzMonitor work with?
BuzzMonitor works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does BuzzMonitor support in their product?
BuzzMonitor supports these languages: English.
Q: What kind of support options does BuzzMonitor offer?
BuzzMonitor offers support via online.
Q: What other applications or services does BuzzMonitor integrate with?
BuzzMonitor integrates with: Facebook Messenger, Facebook, Instagram, LinkedIn, X (Twitter), WhatsApp, and YouTube.
Q: Does BuzzMonitor have a mobile app?
Yes, BuzzMonitor has a mobile app for iPhone and iPad.
Q: Does BuzzMonitor offer a free trial?
Yes, BuzzMonitor offers a free trial.
