Audience
Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.
About ChatGenius
ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows.
When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return.
Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely.
Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages.
Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.
Other Popular Alternatives & Related Software
Genius Ai Keyboard
Welcome to Genius AI Keyboard, the ultimate typing assistant for your iPhone. With Genius AI Keyboard, you can take your texting to the next level. Our advanced artificial intelligence algorithms help you write faster, more accurately, and with more style than ever before. Whether you're composing a quick message or a longer document, Genius AI Keyboard has you covered. But that's not all, our app also includes a variety of helpful features, such as grammar and spelling correction, word prediction, and even emoji and GIF suggestions. Plus, our sleek and intuitive design makes using Genius AI Keyboard a breeze. So, download Genius AI Keyboard now and experience the power of AI-assisted typing for yourself. Take your messaging to the next level and elevate your writing with the help of Genius AI Keyboard. Our AI technology makes your typing more efficient and accurate. Genius AI Keyboard is your go-to source for knowledge and creativity.
Learn more about Genius Ai Keyboard
SetSmart
SetSmart is an AI appointment setter built to turn Instagram DMs into qualified sales calls automatically, 24/7, with support for WhatsApp and Messenger as well. The AI replies to incoming leads, follows a personalized qualification script, asks the right questions around goals, budget, timing, and other criteria, filters out unqualified prospects, and guides strong leads toward booking a call. It can share real calendar availability and book appointments directly inside the conversation through Calendly, GoHighLevel, iClosed, or Cal.com, without sending prospects to an external booking link. Comment-to-DM automation can respond when someone comments on a post or Reel and immediately continue the conversation privately. The AI can also send natural voice notes in the user’s own voice, revive quiet leads with automated follow-ups, and adapt its writing style and tone so conversations feel natural and personalized.
Learn more about SetSmart
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
Learn more about Gupshup
Local Measure Engage
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service.
Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
Learn more about Local Measure Engage
Pricing
Starting Price:
$29/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
SumGenius.ai
Founded: 2025
United States
sumgenius.ai
Videos and Screen Captures
Stop losing leads in your DMs
Other Useful Business Software
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
ChatGenius Frequently Asked Questions
Q: What kinds of users and organization types does ChatGenius work with?
ChatGenius works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ChatGenius support in their product?
ChatGenius supports these languages: English.
Q: What kind of support options does ChatGenius offer?
ChatGenius offers support via phone support and online.
Q: What other applications or services does ChatGenius integrate with?
ChatGenius integrates with: Facebook Messenger, Google Calendar, GoHighLevel, Instagram, Telegram, and Twilio.
Q: What type of training does ChatGenius provide?
ChatGenius provides training in the form of documentation.
Q: Does ChatGenius offer a free trial?
Yes, ChatGenius offers a free trial.
Q: How much does ChatGenius cost?
Pricing for ChatGenius starts at $29/month.
ChatGenius Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Natural Language Processing
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Machine Learning
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
