Audience

Companies of all sizes

About Chattigo

Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.

Pricing

Starting Price:
$95/month

Integrations

API:
Yes, Chattigo offers API access

Ratings/Reviews

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Company Information

chattigo
Founded: 2015
Chile
www.chattigo.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Chattigo Frequently Asked Questions

Q: What kinds of users and organization types does Chattigo work with?
Chattigo works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Chattigo support in their product?
Chattigo supports these languages: English and Spanish.
Q: What kind of support options does Chattigo offer?
Chattigo offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Chattigo integrate with?
Chattigo integrates with: Facebook Messenger, Instagram, Telegram, and WhatsApp.
Q: Does Chattigo have an API?
Yes, Chattigo has an API.
Q: Does Chattigo have a mobile app?
Yes, Chattigo has a mobile app for iPhone and Android.
Q: What type of training does Chattigo provide?
Chattigo provides training in the form of documentation, live online, webinars, and videos.
Q: How much does Chattigo cost?
Pricing for Chattigo starts at $95/month.

Chattigo Product Features

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Natural Language Processing Supported
Reporting / Analytics Supported
Social Media Integration Supported
Machine Learning Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Sentiment Analysis Not Supported

Customer Communications Management

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Supported
Template Management Supported
Video Content Supported