Audience
SaaS companies and software teams that want users to finish tasks without opening a support ticket.
About Clickalong
Clickalong is an AI customer support platform for SaaS and software teams. Its in-app chat widget answers questions from selected help documents in the user's language and cites sources. When a user needs help completing a task, Clickalong can highlight the relevant buttons and fields and guide them step by step. Teams can record interactive product tours with a Chrome extension, view the user's screen, and hand conversations to a person through a shared inbox with assignment, notes, saved replies, and visitor context. The platform also includes a public help center, analytics for conversations and tour completion, and reports on unanswered questions. Slack alerts and Zendesk ticket handoff connect support workflows, while a REST API, OpenAPI specification, signed webhooks, and TypeScript SDK support custom integrations. Paid plans include monthly AI credits; guided tours and other advanced tools are available on higher tiers.
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Pricing
Starting Price:
$45/month
Pricing Details:
Free includes 2 seats, a chat widget, and a shared inbox, but no AI agent. Paid plans are $45/month (Mini, 4 seats, $5 in monthly AI credits), $95/month (Essentials, 10 seats, $25 in monthly AI credits), and $295/month (Plus, 20 seats, $75 in monthly AI credits), per workspace. All plans include unlimited conversations; Plus costs $10/month for each additional seat. New workspaces get a 14-day trial of every feature with no credit card. Prices are in US dollars, billed monthly; applicable tax is added at checkout.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Profitonium Apps
Founded: 2022
India
clickalong.ai
Videos and Screen Captures
Mobile help-chat interface with an AI tutor answering a password-reset question and a “Show me where to click” action.
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Product Details
Platforms Supported
Cloud
Chromebook
Training
Documentation
Support
Online
Clickalong Frequently Asked Questions
Q: What kinds of users and organization types does Clickalong work with?
Clickalong works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Clickalong support in their product?
Clickalong supports these languages: English.
Q: What kind of support options does Clickalong offer?
Clickalong offers support via online.
Q: What other applications or services does Clickalong integrate with?
Clickalong integrates with: GitHub, Notion, Slack, and Zendesk.
Q: Does Clickalong have an API?
Yes, Clickalong has an API.
Q: What type of training does Clickalong provide?
Clickalong provides training in the form of documentation.
Q: Does Clickalong offer a free trial?
Yes, Clickalong offers a free trial.
Q: How much does Clickalong cost?
Pricing for Clickalong starts at $45/month.
