Audience

Companies of all sizes

About Clickatell

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

Pricing

Starting Price:
$30.00/month/user
Pricing Details:
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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Company Information

Clickatell
Founded: 2000
South Africa
www.clickatell.com

Videos and Screen Captures

Clickatell Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support

Clickatell Frequently Asked Questions

Q: What kinds of users and organization types does Clickatell work with?
Clickatell works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Clickatell support in their product?
Clickatell supports these languages: English.
Q: What kind of support options does Clickatell offer?
Clickatell offers support via 24/7 live support.
Q: What other applications or services does Clickatell integrate with?
Clickatell integrates with: AdRem NetCrunch, Arithon, Botbiz, Codeless Platforms Alerting Software, DojoExpert, Dovetail Software, FoodStorm, Growcer, IronWiFi, JobDiva, LXCRM, Wavetec Appointment and Booking, RosarioSIS, Skyfii IO, Solitics, Start Hotspot, TextDeliver, Vtiger Help Desk, WhatsApp, Wufoo, YoYumm, Zapier, and Zoho Marketing Automation and more.
Q: What type of training does Clickatell provide?
Clickatell provides training in the form of documentation.
Q: How much does Clickatell cost?
Pricing for Clickatell starts at $30.00/month/user.

Clickatell Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Live Chat

Canned Responses Supported
Geo Targeting Supported
Proactive Chat Supported
Third Party Integration Supported
Customizable Branding Not Supported
Offline Form Not Supported
Screen Sharing Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing

2-Way Messaging Supported
Shortcodes Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
MMS Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Text-to-Win Not Supported

Clickatell Additional Categories