Audience
Conversational AI platform for companies wanting to connect with their customers journey
About ContactEngine
ContactEngine connects conversations across entire customer journeys with One Voice delivering exceptional CX and demonstrable business value for organizations around the world. Drawn from real data, this visualization shows customers flowing from one client’s systems, through ContactEngine, and back again. ContactEngine is the first and only third generation customer engagement technology. It delivers genuine conversations run by AI. Welcome to a whole new era of proactive customer service. Our vision for proactive conversations places ContactEngine firmly ahead of the pack. Our research and innovation / development function will keep ContactEngine out in front for years to come. Integrated with your core systems, ContactEngine analyses your data to identify where a proactive conversation is advantageous. These conversation triggers are key, signalling ContactEngine to start a conversation, or to change the path of an ongoing conversation.
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Integrations
Company Information
NICE
Founded: 1986
United States
www.contactengine.com/product/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
ContactEngine Frequently Asked Questions
Q: What kinds of users and organization types does ContactEngine work with?
ContactEngine works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ContactEngine support in their product?
ContactEngine supports these languages: English.
Q: What kind of support options does ContactEngine offer?
ContactEngine offers support via online.
Q: What other applications or services does ContactEngine integrate with?
ContactEngine integrates with: Echo AI.
Q: What type of training does ContactEngine provide?
ContactEngine provides training in the form of documentation and videos.
