Audience
Telecom, CSPs, ISPs, Enterprises
About Csmart Digital Marketplace
Csmart Digital Marketplace by Covalense Digital is a cloud-native, AI-driven platform that empowers telecoms and enterprises to launch and monetize digital ecosystems seamlessly. It enables omnichannel commerce and rapid partner onboarding through intuitive, self-service storefronts—offered as authenticated tenants or partner-branded portals
Key capabilities include digital commerce, revenue settlement and partner management, dynamic product catalogs, promotions, bundles, and real-time contract handling. Built on microservices and open APIs, it supports secure, scalable deployment with Kubernetes, CI/CD pipelines, and extensible integrations.
Segment your marketplace for B2C, B2B, or B2B2X models. Offer SaaS, IaaS, IoT services, devices, and vouchers—while automating billing, settlements, and partner analytics. With Csmart, you can personalize user engagement, expand global reach, optimize cost, and drive revenue growth.
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Csmart CX
Csmart CX is an AI-powered, cloud-native platform that enables personalized, seamless, and omni-channel customer experiences for telecoms and enterprises. With a microservices architecture, it supports real-time engagement, intelligent automation, and end-to-end customer journey management—from onboarding to billing to care.
Powered by AI/ML and Generative AI, Csmart CX analyzes behavior, predicts intent, and triggers contextual actions across channels like apps, SMS, email, WhatsApp, and more. It provides a unified 360° customer view, dynamic workflows, and rich analytics to boost satisfaction and retention.
Easily integrable with existing BSS, CRM, and billing systems, Csmart CX accelerates digital transformation with scalability, security, and performance. It empowers organizations to create meaningful, data-driven interactions and deliver measurable business outcomes.
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Pricing
Starting Price:
Custom
Pricing Details:
Custom
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Covalense Digital Solutions
Founded: 2009
India
covalensedigital.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
Android
On-Premises
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Csmart Digital Marketplace Frequently Asked Questions
Q: What kinds of users and organization types does Csmart Digital Marketplace work with?
Csmart Digital Marketplace works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Csmart Digital Marketplace support in their product?
Csmart Digital Marketplace supports these languages: English.
Q: What kind of support options does Csmart Digital Marketplace offer?
Csmart Digital Marketplace offers support via phone support, 24/7 live support, and online.
Q: Does Csmart Digital Marketplace have a mobile app?
Yes, Csmart Digital Marketplace has a mobile app for iPhone and Android.
Q: What type of training does Csmart Digital Marketplace provide?
Csmart Digital Marketplace provides training in the form of documentation, webinars, in person, and videos.
Q: How much does Csmart Digital Marketplace cost?
Pricing for Csmart Digital Marketplace starts at Custom.
