CustomerFlows

Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.

Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspace