Audience
Software companies, SaaS teams and support teams
About Dedox
Dedox turns your existing documents into a searchable, branded help centre in minutes. Upload manuals, PDFs, docs, slides, spreadsheets and more, and Dedox drafts organised help articles you can review, edit and publish on your own domain. Includes AI search, analytics, team workflows, an API and an MCP server so AI assistants can read your help content. Data hosted in the EU. Free plan available.
Other Popular Alternatives & Related Software
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
Learn more about Bloomfire
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more about Pylon
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more about IBM watsonx Assistant
Guru
Guru is the AI Source of Truth for your company.
It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work.
Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow.
Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates.
By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
Learn more about Guru
Pricing
Starting Price:
£29/month
Pricing Details:
Free: £0 (1 help centre, 10 articles, 3 AI runs a month, no card). Starter: £29/month or £290/year. Team: £59/month or £590/year. Professional: £99/month or £990/year. Enterprise: from £399/month. 14-day free trial on monthly plans.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Dedox
Founded: 2025
United Kingdom
dedox.ai
Videos and Screen Captures
Dedox AI knowledge-base creation form with topic, article count, writing tone, and document-upload fields.
Other Useful Business Software
Paessler: Easy to Use With Enterprise Power. Free Trial
You shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Dedox Frequently Asked Questions
Q: What kinds of users and organization types does Dedox work with?
Dedox works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Dedox support in their product?
Dedox supports these languages: English.
Q: What kind of support options does Dedox offer?
Dedox offers support via online.
Q: What other applications or services does Dedox integrate with?
Dedox integrates with: Claude Desktop, Cursor, Model Context Protocol (MCP), and Zapier.
Q: Does Dedox have an API?
Yes, Dedox has an API.
Q: What type of training does Dedox provide?
Dedox provides training in the form of documentation.
Q: Does Dedox offer a free trial?
Yes, Dedox offers a free trial.
Q: How much does Dedox cost?
Pricing for Dedox starts at £29/month.
