Audience
Customer-experience, support and engagement teams seeking a solution to deliver high-impact, personalized, omnichannel AI-driven concierge service at scale
About Delight.ai
Delight.ai is an enterprise-grade “branded AI concierge” platform built to deliver personalized, omnichannel customer experiences that feel deeply human. It powers every interaction across chat, SMS, email, voice, and more with a persistent memory layer that understands each customer’s history, preferences, and intent, then connects that intelligence to business goals to drive outcomes like conversion, retention, and lifetime value. With omnipresence at its core, Delight.ai maintains continuity across channels, proactively engaging and anticipating customer needs so that no interaction feels disconnected or redundant. It sits on a foundation called Trust OS, which provides full transparency, oversight, policy control, and enterprise-grade security (including SOC 2, ISO 27001, GDPR/HIPAA-ready compliance) to ensure safe and accountable AI agent deployment.
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Integrations
Company Information
Sendbird
Founded: 2013
United States
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Online
Delight.ai Frequently Asked Questions
Q: What kinds of users and organization types does Delight.ai work with?
Delight.ai works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Delight.ai support in their product?
Delight.ai supports these languages: English.
Q: What kind of support options does Delight.ai offer?
Delight.ai offers support via online.
Q: What other applications or services does Delight.ai integrate with?
Delight.ai integrates with: HubSpot CRM, Intercom, Salesforce, Zendesk, and Zoho CRM.
Q: What type of training does Delight.ai provide?
Delight.ai provides training in the form of documentation, live online, webinars, and videos.
