DeskCaller

Wattle AI is a cloud-based AI receptionist for small businesses and service teams that handle customer enquiries by phone. It answers calls around the clock, follows configurable questions and call flows, captures caller details, and can schedule appointments on supported plans. It supports a web agent, WhatsApp Business calling, and SMS, bringing conversations into a shared inbox with customer profiles, call recordings, transcripts, summaries, and staff handoff. Teams can configure voice agents, set instructions and guardrails, route urgent calls, and connect calendars, spreadsheets, accounting tools, and workflow services. Use cases include after-hours and overflow answering, appointment booking, job and maintenance intake, clinic and salon enquiries, restaurant reservations, and staff follow-up. Monthly plans include call minutes; Australian mobile numbers, outbound calls, and transfers may be billed separately.

Maxe AI Employee is a self-service, cloud-based phone assistant for small and growing businesses. Configured for receptionist, sales, customer service, appointment, or order-desk tasks, it uses approved business information to answer inbound calls and questions. It can capture caller and lead details, qualify inquiries, record quote or appointment requests, and transfer callers to a human when needed. Businesses can configure its greeting, knowledge, responsibilities, language, and transfer rules. Standard setup is designed to take about 10 minutes; activation and advanced workflows may take longer. The service is intended for organizations that need help handling incoming inquiries, including home services, childcare, restaurants, logistics, distribution, retail, property management, and professional services. It handles inbound calls and is not designed for outbound cold calling or mass texting.