Audience

Companies that want a powerful SMS marketing solution

About Emotive

People want to talk to people, not marketing blasts. Emotive enables eCommerce businesses to scale 1:1 relationships with every customer through conversational texting. Emotive is the world’s first and only human-to-human marketing platform. Your shoppers don’t want more marketing automation. They have questions and just want a real salesperson to help them find the perfect product. We have a real team of people texting your website leads, optimizing for conversions (and trust). People want to talk to people, not bots or marketing blasts. Set up campaigns, let human-verified AI do the rest. Our secret: real humans with AI superpowers. Proprietary technology enables our sales agents to answer questions, offer deals, and drive conversions at lightning speeds. Track sales and pull data from your eCommerce platform (Shopify, Magento, BigCommerce, etc). Send one off conversations to your customer service portal (Zendesk, Gorgias, Slack, etc.)

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 2.0 / 5
features 2.5 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews for Emotive Write a Review

Company Information

Emotive
Founded: 2018
United States
emotive.io

Videos and Screen Captures

Emotive Screenshot 1
Emotive Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Emotive Frequently Asked Questions

Q: What kinds of users and organization types does Emotive work with?
Emotive works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Emotive support in their product?
Emotive supports these languages: English.
Q: What kind of support options does Emotive offer?
Emotive offers support via online.
Q: What other applications or services does Emotive integrate with?
Emotive integrates with: Axis LMS, BigCommerce, Canopy, Gorgias, Help Scout, Justuno, Klaviyo, Kustomer, Privy, Magento, Mailchimp, OptiMonk, Pandium, Recharge, Shopify, Slack, Stackreaction, BDOW!, ThoughtMetric, Wisepops, WooCommerce, Zaius, Zapier, and Zendesk and more.
Q: What type of training does Emotive provide?
Emotive provides training in the form of documentation.
Q: Does Emotive offer a free trial?
Yes, Emotive offers a free trial.

Emotive Product Features

SMS Marketing

Shortcodes Not Supported
Contact Management Not Supported
MMS Not Supported
Text-to-Win Not Supported
Polls / Voting Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
Reporting/Analytics Not Supported
Mobile Keywords Not Supported
Scheduled Messaging Not Supported
Mobile Coupons Not Supported
2-Way Messaging Not Supported
Artificial Intelligence Not Supported

Emotive Verified User Reviews

Write a Review
  • Allison I.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design 2 out of 5 stars
    Ease 3 out of 5 stars
    Features 4 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 3 out of 10

    "They pay for reviews"

    1 out of 5 stars Posted 2024-01-19

    Pros: Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.

    Cons: Bad customer service they take days to respond to you.

    Overall: They pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.

    Read More...
  • Jen G.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "No regard for customers "

    1 out of 5 stars Posted 2023-03-25

    Pros: In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.

    Cons: It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
    Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.

    Overall: Whatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.

    Read More...
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