Atera
4.8 out of 5 stars
(97 Ratings)
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks.
At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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Robin by Atera
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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MSP360 RMM
4.8 out of 5 stars
(4 Ratings)
MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints.
Main features:
- System resource and performance monitoring
- Windows patch management
- Software deployment
- Reporting
- Device management
- Antivirus management
- Alerting
- PowerShell scripting
- Remote access
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Devolutions Powershell Universal
Devolutions PowerShell Universal turns PowerShell scripts into production-ready automation, REST and WebSocket APIs, and interactive web apps from a central admin console. Store, organize, secure, execute, and audit scripts with browser-based editing, IntelliSense, debugging, integrated Git, and a VS Code extension. Run scheduled and event-driven jobs with schedules or CRON expressions, and scale across multiple instances. Build internal tools with 70+ UI controls and expose APIs with OpenAPI docs. Includes variable and secret management, in-browser terminals, role-based access control, and authentication via local accounts, LDAP, SAML, or OpenID Connect. Supports PowerShell 7 and Windows PowerShell plus modules like Azure, Microsoft Graph, Exchange Online, and VMware. Cross-platform hosting on-premises, on AWS or Azure, in IIS, or a Raspberry Pi. Free Developer edition unlocks the full feature set for local development; a Server license is required for production. 40,000+ installs.
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