Userback
4.9 out of 5 stars
(10 Ratings)
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Votelane
Votelane is a hosted feedback board for small SaaS products and solo founders. Your users post feature requests and upvote them with nothing but an email address - no account or password to create - so requests sort themselves by demand instead of getting lost in inboxes and DMs. Move a request across the board and the public roadmap (planned, in progress, done) updates itself. Ship a release, attach the requests it delivered, and the changelog shows everyone who asked where their idea landed. An in-app widget lets people send ideas, bug reports and feedback from inside your product; bug reports and feedback stay private to you. The owner panel handles moderation in a list or Kanban view, with statuses, pinning, hiding and notes. Boards run on a votelane.app subdomain or your own domain with automatic TLS, can be made private, and are available in English, Polish, German, French and Spanish. Pricing is flat and yearly: $29.99 a year for 5 boards, no per-user fees.
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Usersnap
5.0 out of 5 stars
(3 Ratings)
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
βοΈ Create a user-centered and welcoming feedback culture
βοΈ Streamline all product feedback to identify top roadmap contenders
βοΈ Save time on communicating technical and design improvements
βοΈ Conduct more in-product user research and unleash UX insights
βοΈ Have a constant stream of new user feedback to stay on top of the voice of customers.
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UserJot
UserJot centralizes customer feedback from Slack threads, support tickets, emails, and spreadsheets into public or private boards where users and team members can vote, discuss, and prioritize ideas in one place. Smart grouping automatically clusters similar requests, while vote counts surface feature trends so engineering teams know exactly what to build next. It generates a public roadmap that updates as ideas advance and produces synchronized changelogs that notify users when features ship, closing the feedback loop. It supports anonymous guest submissions, seamless setup with no credit card required, and intuitive management of boards, votes, and discussions without manual effort. By unifying feedback collection, prioritization, roadmap publication, and release communication into a single, easy-to-use interface, UserJot empowers SaaS product teams to make data-driven decisions, ship the right features faster, and reduce customer churn.
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