Audience
Call tracking, HVAC/Plumbing/Contractors etc. software, lead capture, home services software, call attribution, call recording
About FieldLine
FieldLine is call tracking and lead management software built for home-services businesses — HVAC, plumbing, roofing, electrical, pest control, and landscaping companies with 1–50 technicians.
Assign a dedicated tracking phone number to each marketing channel — Google Ads, Yelp, yard signs, truck wraps, referrals — and see exactly which ad spend makes the phone ring. Marketing attribution is built into the number itself: no pixels, no UTM setup.
Every inbound call is recorded, auto-transcribed, and summarized by AI. Each call automatically becomes a lead card with the caller's name, requested service, urgency, and a suggested next step — no manual data entry and no CRM to learn. A crew activity view shows who answered, dispatched, and followed up.
Call recording, transcription, AI summaries, and AI lead extraction are included on every plan. Calls forward to the phones your crew already carries — no app, no softphone, no training. Two-minute setup, free 7-day trial.
Other Popular Alternatives & Related Software
OnCrew
OnCrew is an AI phone receptionist for HVAC, plumbing, roofing and electrical contractors. It answers every call, nights and weekends included, takes the caller's details, flags emergencies by your trade's rules, texts your on-call tech and emails you a summary with the recording. From $49/mo, 14-day free trial.
Starter $49/mo (150 minutes, then $0.49 per extra minute). Pro $149/mo (200 minutes) and Multi-Truck $349/mo (500 minutes), then $0.99 per extra minute. 14-day free trial, no credit card.
Learn more about OnCrew
Call Welcome
Call Welcome is a cloud-based AI phone receptionist for Canadian home-service trades. It answers calls forwarded from an existing business number. The receptionist tells callers it is AI and that the call is transcribed, answers business-defined questions about hours, service area and services, and collects the caller's name, callback number, address, job details, urgency and preferred callback time. Messages are texted to the business and saved in an online inbox with a transcript. Businesses can define emergency conditions for routing calls to the owner's phone, choose whether the service answers outside business hours, and have sales calls declined. Use cases include plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pools and home cleaning. Plans include monthly call-minute allowances, with per-minute overage or voicemail options when the allowance is used.
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Ridgeline AI
Ridgeline AI is an AI-powered answering and dispatch service for home-service contractors. Its voice agent answers incoming calls, captures and qualifies leads, books jobs through Google Calendar or Calendly, and follows up on estimates, quotes, and missed leads with outbound calls. It serves trades such as plumbing, HVAC, electrical, roofing, landscaping, and pest control. Contractors can review call analytics, including sentiment, duration, completion rates, and AI-generated call summaries. After a job, the agent can call customers to request a Google review. The service manages phone infrastructure and handles calls around the clock. Plans include a free tier with 20 minutes and paid monthly options for additional answering, scheduling, follow-up, dispatch, invoicing follow-up, and review requests.
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KeptRing
KeptRing is an AI receptionist for home-service and construction contractors, including HVAC, plumbing, electrical and roofing shops. When a call to the business number goes unanswered, it answers, says it's an automated assistant, asks for the caller's name and callback number, and gathers the job details. It then emails the lead to the contractor right after the call. It doesn't book jobs or text callers. Pricing: Starter is $149 a month per line for 300 answered minutes, Pro is $249 for 600, and Crew is $449 for 1,200. That's about 100/200/400 calls a month if calls run about 2½ minutes. Extra minutes are $0.40 each. 14-day free trial on any plan with up to 250 answered minutes per line: $0 today, card at signup, cancel online. The first 10 paying customers get 20% off for as long as they stay.
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Pricing
Starting Price:
$35/month
Pricing Details:
Pro Plan - $116/mo
Scale Plan - $287/mo
Scale Plan - $287/mo
Free Trial:
Free Trial available.
Integrations
Company Information
FieldLine
Founded: 2026
Romania
fieldline.work
Videos and Screen Captures
FieldLine - Every call recorded. Every lead captured.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online
FieldLine Frequently Asked Questions
Q: What kinds of users and organization types does FieldLine work with?
FieldLine works with these users and organization types: Small Business, Freelance, and Startup.
Q: What languages does FieldLine support in their product?
FieldLine supports these languages: English.
Q: What kind of support options does FieldLine offer?
FieldLine offers support via 24/7 live support and online.
Q: What other applications or services does FieldLine integrate with?
FieldLine integrates with: Claude Duet, Claude for Legal, Claude, Stripe, Supabase, and Twilio.
Q: What type of training does FieldLine provide?
FieldLine provides training in the form of documentation.
Q: Does FieldLine offer a free trial?
Yes, FieldLine offers a free trial.
Q: How much does FieldLine cost?
Pricing for FieldLine starts at $35/month.
FieldLine Product Features
Call Tracking
CRM
Supported
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Not Supported
