Audience

911 Emergency Call Centers, Ambulance Companies, other emergency responders

About FirstResponse911

FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses.

FirstResponse911 continuously …
• Monitors the 9-1-1 call center CAD
• Provides CAD-to-CAD transfers of call information to the correct partner agency(s)
• Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses
• Provides acknowledgements that data was received by partner agency(s)

FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s).

Integrations

API:
Yes, FirstResponse911 offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

DataTech911
Founded: 2013
United States
www.firstresponse911.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Support
Phone Support
Online

FirstResponse911 Frequently Asked Questions

Q: What kinds of users and organization types does FirstResponse911 work with?
FirstResponse911 works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does FirstResponse911 support in their product?
FirstResponse911 supports these languages: English.
Q: What kind of support options does FirstResponse911 offer?
FirstResponse911 offers support via phone support and online.
Q: What other applications or services does FirstResponse911 integrate with?
FirstResponse911 integrates with: RapidSOS.
Q: Does FirstResponse911 have an API?
Yes, FirstResponse911 has an API.
Q: What type of training does FirstResponse911 provide?
FirstResponse911 provides training in the form of documentation and live online.
Q: What pricing for support is available for FirstResponse911?
FirstResponse911 offers support included with purchase.
Q: What pricing for training is available for FirstResponse911?
FirstResponse911 offers training included with purchase.

FirstResponse911 Product Features

EMS

Dispatch Monitoring Supported
Availability Indicator Not Supported
Billable Items Tracking Not Supported
Daily Unit Loading Analysis Not Supported
EMS Service Roles Time Clock Not Supported
Electronic Signature Not Supported
Equipment Tracking Not Supported
Fleet Management Not Supported
NEMSIS Compliance Not Supported
Patient Database Not Supported
Point-of-Service Data Not Supported
Refusal Statements Not Supported
Shift Management Not Supported
Supply Management Not Supported