Fixitize

Pros: I’ve had a really good experience using Fixitize to manage our day-to-day business. It makes things so much easier because everything we need is in one place, from repair tickets and inventory to customer records, sales, and payments. I especially like how easy the system is to use and how quickly we can check repair status, manage stock, and track our business. The reports are also really helpful for understanding our sales and overall performance. What I appreciate most is the customer support team. Whenever we need help, they are friendly, responsive, and always willing to guide us through any issues. It has saved us a lot of time and made running the shop much more organised. Overall, Fixitize has become an important part of our business, and I’m really happy with how much it helps us manage everything in one place.

Cons: Honestly, there isn’t much to dislike. Some things can take a little time to get used to at first, but once you understand how everything works, it’s straightforward. The support team is always there to help, which makes the whole experience even better.

Overall: It makes things so much easier because everything we need is in one place, from repair tickets and inventory to customer records, sales, and payments.

Pros: Simple and flexible. I can customise ticket forms and fields to match exactly how my business works. Doesn't require any training. Perfect for someone like me who has growing business needs.

Cons: Some third-party apps that I have used with other software are not there, but still sufficient enough at its own.

Overall: It's a comprehensive software and there are a lot of features you can use to help your business. Tracking repairs is much easier now. I can see all the information about a ticket in one place. Custom fields let me log almost anything that matters to my business, and this level of flexibility is hard to find. The support team has been very helpful. They respond quickly and do listen to the feedback, as they are still improving the product. They even fixed bugs that i reported.

Pros: Fixitize makes it easy to manage repair jobs, spare parts, and customer records in one place. We handle industrial automation equipment, so tracking parts, serial numbers, and repair history is critical. The job workflow is clear, inventory updates correctly, and the system works well for daily operations without being overly complex.

Cons: Some advanced automation-specific features like deep PLC asset mapping or highly customized reports are still limited. A few UI areas could be faster when handling large inventories, but nothing that blocks daily work.

Overall: Overall, Fixitize has been a solid solution for our industrial automation repair business. It helps us stay organized, reduces manual tracking, and keeps technicians and admin staff on the same page. It is especially useful for small to mid-size teams that want structure without expensive enterprise software.