Audience
Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.
About Frank
Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.
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Pricing
Starting Price:
$59/month
Pricing Details:
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version:
Free Version available.
Company Information
Frank
Founded: 2026
United States
www.hifrank.ai/
Videos and Screen Captures
Frank sign-in screen with Google, email, password, and account-creation options.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online
Frank Frequently Asked Questions
Q: What kinds of users and organization types does Frank work with?
Frank works with these users and organization types: Startup.
Q: What languages does Frank support in their product?
Frank supports these languages: English, French, German, Italian, Japanese, Korean, Portuguese, and Spanish.
Q: What kind of support options does Frank offer?
Frank offers support via 24/7 live support and online.
Q: What other applications or services does Frank integrate with?
Frank integrates with: ChatGPT, Claude, Codex CLI, Cursor, Gemini, Microsoft Copilot, and Model Context Protocol (MCP).
Q: Does Frank have an API?
Yes, Frank has an API.
Q: What type of training does Frank provide?
Frank provides training in the form of documentation.
Q: How much does Frank cost?
Pricing for Frank starts at $59/month.
