Audience
Companies that want a powerful chatbot
About Haptik
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.
Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019.
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Integrations
Company Information
Haptik
Founded: 2013
India
www.haptik.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Haptik Frequently Asked Questions
Q: What kinds of users and organization types does Haptik work with?
Haptik works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Haptik support in their product?
Haptik supports these languages: English.
Q: What kind of support options does Haptik offer?
Haptik offers support via 24/7 live support.
Q: What other applications or services does Haptik integrate with?
Haptik integrates with: Facebook Messenger, Facebook, Salesforce, Sell.Do, Shopify, WhatsApp, Zendesk, and Zoho SalesIQ.
Q: What type of training does Haptik provide?
Haptik provides training in the form of documentation, live online, and in person.
Haptik Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Inline Media / Videos
Not Supported
Conversational AI
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Pre-configured Bot
Not Supported
