Audience
911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention
About HindSight
HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.
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Integrations
Company Information
Exacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online
HindSight Frequently Asked Questions
Q: What kinds of users and organization types does HindSight work with?
HindSight works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does HindSight support in their product?
HindSight supports these languages: English.
Q: What kind of support options does HindSight offer?
HindSight offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does HindSight integrate with?
HindSight integrates with: Avaya Cloud Office, AWS GovCloud, Amazon Web Services (AWS), Carbyne, CentralSquare CAD, Cisco CX Cloud, Intrado Cloud Contact Center, Hindsight, L3Harris Falcon Net Ecosystem, Microsoft Teams, RapidSOS, Skywise, and Zetron.
Q: What type of training does HindSight provide?
HindSight provides training in the form of documentation, live online, and videos.
