Audience
Credit management companies in search of a tool offering real-time voice authentication and fraud prevention solutions
About Illuma
We provide frictionless voice authentication and fraud prevention for contact centers at credit unions and community banks to dramatically improve performance in three areas. Illuma is our flagship voice biometrics product, built on state-of-the-art signal processing, AI, and machine learning technologies. Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations. We help community financial institutions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled. Our technology is purpose-built for CFIs to be affordable, effective, secure, easy to deploy, and simple to use. This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster.
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Integrations
API:
Yes, Illuma offers API access
No integrations listed.
Company Information
Illuma
Founded: 2016
United States
illuma.cx/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
Illuma Frequently Asked Questions
Q: What kinds of users and organization types does Illuma work with?
Illuma works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Illuma support in their product?
Illuma supports these languages: English.
Q: What kind of support options does Illuma offer?
Illuma offers support via phone support and online.
Q: Does Illuma have an API?
Yes, Illuma has an API.
Q: What type of training does Illuma provide?
Illuma provides training in the form of documentation, live online, in person, and videos.
