Audience

Brands looking for a complete Customer Engagement platform

About Insightrix Communities

Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Insightrix Research
Founded: 2001
Canada
insightrixcommunities.com

Videos and Screen Captures

Insightrix Communities Screenshot 1
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Product Details

Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support

Insightrix Communities Frequently Asked Questions

Q: What kinds of users and organization types does Insightrix Communities work with?
Insightrix Communities works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Insightrix Communities support in their product?
Insightrix Communities supports these languages: English.
Q: What kind of support options does Insightrix Communities offer?
Insightrix Communities offers support via online and phone support.
Q: Does Insightrix Communities have a mobile app?
Yes, Insightrix Communities has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Insightrix Communities provide?
Insightrix Communities provides training in the form of documentation, webinars, live online, and in person.

Insightrix Communities Product Features

Community

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Event Management Not Supported
Group Management Not Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement

Analytics Supported
Communication Management Supported
Community Management Supported
Feedback Collection Supported
Gamification Supported
Video Content Supported
Churn Management Not Supported
Content Syndication Not Supported
Live Chat Not Supported

Market Research

Compensation Management Supported
Data Management Supported
Email / Online Supported
Panel Management Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported
Benchmarking Not Supported
Face-to-Face Not Supported
Paper-Based Not Supported
Phone-Based Not Supported

Survey

Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Custom Survey URLs Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported

Insightrix Communities Additional Categories