Audience

Companies searching for a chatbot solution to deliver next-level support

About Jenny

Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

GetJenny
Founded: 2014
Finland
getjenny.com

Videos and Screen Captures

Jenny Screenshot 1
Other Useful Business Software
Train ML Models With SQL You Already Know Icon
Train ML Models With SQL You Already Know

BigQuery automates data prep, analysis, and predictions with built-in AI assistance.

Build and deploy ML models using familiar SQL. Automate data prep with built-in Gemini. Query 1 TB and store 10 GB free monthly.
Start Free

Product Details

Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support

Jenny Frequently Asked Questions

Q: What kinds of users and organization types does Jenny work with?
Jenny works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Jenny support in their product?
Jenny supports these languages: English.
Q: What kind of support options does Jenny offer?
Jenny offers support via phone support.
Q: What type of training does Jenny provide?
Jenny provides training in the form of live online and in person.

Jenny Product Features

Conversational Marketing

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Multi-Channel Communication Not Supported
Video Chat Not Supported
Chatbot Not Supported
Mobile Messaging Not Supported
Product Recommendations Not Supported
Lead Distribution Not Supported
Group Messaging Not Supported
Email Automation Not Supported
Lead Qualification Not Supported
Human Handover Not Supported

Customer Service

Alerts / Escalation Supported
Knowledge Base Supported
Live Chat Supported
Queue Management Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Performance Metrics Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported