Audience
Online stores and business websites that want an AI assistant answering customers from their real catalog and pages
About MOON Chat
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.
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Pricing
Starting Price:
€39/month
Pricing Details:
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial:
Free Trial available.
Integrations
Company Information
THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/
Videos and Screen Captures
A smartphone on a desk beside a headset displays a dark chat interface with message bubbles and a blue contact card; Romanian text refers to automating leads from Telegram chat.
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Product Details
Platforms Supported
Cloud
MOON Chat Frequently Asked Questions
Q: What kinds of users and organization types does MOON Chat work with?
MOON Chat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does MOON Chat support in their product?
MOON Chat supports these languages: English and Romanian.
Q: What other applications or services does MOON Chat integrate with?
MOON Chat integrates with: Facebook Messenger, Gomag, Google Merchant Center, Instagram, PrestaShop, Shopify, Telegram, WhatsApp, WooCommerce, and WordPress.
Q: Does MOON Chat offer a free trial?
Yes, MOON Chat offers a free trial.
Q: How much does MOON Chat cost?
Pricing for MOON Chat starts at €39/month.
