Audience

Ecommerce and service teams wanting a solution providing AI chatbots and messaging tools

About Mercury

Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.

Pricing

Starting Price:
€500 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Mercury
Founded: 2016
Germany
www.mercury.ai/

Videos and Screen Captures

Mercury Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Mercury Frequently Asked Questions

Q: What kinds of users and organization types does Mercury work with?
Mercury works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Mercury support in their product?
Mercury supports these languages: English.
Q: What kind of support options does Mercury offer?
Mercury offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Mercury integrate with?
Mercury integrates with: Facebook Messenger, Facebook, Grok Bot, and WhatsApp.
Q: What type of training does Mercury provide?
Mercury provides training in the form of documentation, live online, webinars, and videos.
Q: Does Mercury offer a free trial?
Yes, Mercury offers a free trial.
Q: How much does Mercury cost?
Pricing for Mercury starts at €500 per month.

Mercury Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported