Audience

Companies of all sizes that need a customer service chatbot solution

About OMQ Chatbot

Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system.

Integrations

Ratings/Reviews

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Company Information

OMQ
Founded: 2009
Germany
omq.ai/

Videos and Screen Captures

OMQ Chatbot Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

OMQ Chatbot Frequently Asked Questions

Q: What kinds of users and organization types does OMQ Chatbot work with?
OMQ Chatbot works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does OMQ Chatbot support in their product?
OMQ Chatbot supports these languages: English.
Q: What kind of support options does OMQ Chatbot offer?
OMQ Chatbot offers support via phone support.
Q: What other applications or services does OMQ Chatbot integrate with?
OMQ Chatbot integrates with: Facebook Messenger, Facebook, OMQ Help, Telegram, Lime Connect, and WhatsApp.
Q: Does OMQ Chatbot have a mobile app?
Yes, OMQ Chatbot has a mobile app for Android, iPad, and iPhone.
Q: What type of training does OMQ Chatbot provide?
OMQ Chatbot provides training in the form of documentation, live online, webinars, and in person.

OMQ Chatbot Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported