OpenGov

Masterworks Community Engagement by Aurigo is an AI-powered platform designed to help government agencies manage public participation more effectively. It centralizes public comments and feedback into a single secure system for easier analysis and tracking. Using AI-based sentiment analysis, the solution identifies themes, tone, and emotions within community input in real time. Agencies can collect feedback across multiple digital channels, including social media, to reach a broader and more diverse audience. The platform reduces manual processing time and minimizes bias in evaluating public responses. Interactive maps and visualization tools make it easy to showcase projects and gather location-based input. Masterworks Community Engagement helps agencies make informed, compliant decisions based on clear community insights.

Citywide Maintenance is a robust and adaptable Computerized Maintenance Management System (CMMS) that empowers municipalities to efficiently prioritize, schedule, and monitor maintenance activities across all departments. With integrated service request, work order, and preventative maintenance capabilities, the system ensures seamless coordination between office and field operations. Its configurable framework supports diverse departmental needs, while intuitive workflows and approvals facilitate clear planning, assignment, tracking, and reporting of maintenance tasks. Automated scheduling, inventory tracking, and detailed classifications enhance operational transparency and accountability. A mobile application extends functionality to the field, enabling real-time updates (even offline). Scalable and flexible, Citywide Maintenance offers a future-ready solution for comprehensive municipal maintenance management.