Audience

IT operations teams and enterprises seeking a flexible, AI-driven AIOps platform for enhanced IT observability, automated remediation, and improved service performance across hybrid environments

About OpenText AI Operations Management

OpenText AI Operations Management, also known as Operations Bridge, is an enterprise-grade event and performance management platform designed to accelerate IT operations through full-stack AIOps. It provides automated discovery, monitoring, and remediation across multicloud and on-premises environments, enhancing IT observability and problem resolution speed. The platform consolidates data from various toolsets to pinpoint service slowdowns and uncover solutions quickly. Deployment flexibility allows organizations to choose SaaS or on-premises models based on their needs for control or speed. AI-driven event correlation reduces noise and accelerates root cause analysis, helping to lower mean time to repair (MTTR). With embedded automation, it offers thousands of out-of-the-box remedial actions to improve service health.

Integrations

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Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/ai-operations-management

Videos and Screen Captures

OpenText AI Operations Management Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Support
Phone Support
Online

OpenText AI Operations Management Frequently Asked Questions

Q: What kinds of users and organization types does OpenText AI Operations Management work with?
OpenText AI Operations Management works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does OpenText AI Operations Management support in their product?
OpenText AI Operations Management supports these languages: English.
Q: What kind of support options does OpenText AI Operations Management offer?
OpenText AI Operations Management offers support via phone support and online.
Q: What other applications or services does OpenText AI Operations Management integrate with?
OpenText AI Operations Management integrates with: Rally Software, Deep Instinct, Kovair DevOps, Microsoft Exchange, Open Content Platform, RegDesk, and Swimlane.
Q: What type of training does OpenText AI Operations Management provide?
OpenText AI Operations Management provides training in the form of documentation and live online.

OpenText AI Operations Management Product Features

Configuration Management

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

IT Alerting

Multi-User Alerting Not Supported
Alert Noise Reduction Not Supported
Enriched Incident Context Not Supported
Multiple Alert Types Not Supported
Rich HTML Email Notifications Not Supported
Dynamic Notifications Not Supported
Incident History Audit Not Supported
Alert Routing Not Supported
Escalation Policies Not Supported
On-Call Management Not Supported

IT Management

Remote Access Not Supported
Event Logs Not Supported
Software Inventory Not Supported
Patch Management Not Supported
License Management Not Supported
IT Budgeting Not Supported
Hardware Inventory Not Supported
Capacity Monitoring Not Supported
Scheduling Not Supported
Compliance Management Not Supported
User Activity Monitoring Not Supported