Audience

Pharmaceutical sales and marketing teams in need of a solution to enhance their engagement with healthcare professionals through compliant multi-channel communication strategies

About ZING

P360's ZING engagement suite is an advanced omnichannel marketing platform designed to enhance communication between pharmaceutical companies and healthcare professionals. Recognizing the evolving needs of the pharmaceutical industry, ZING offers a comprehensive solution that includes compliant text messaging, voice and video calls, and AI-powered analytics to ensure efficient and impactful engagement. Notably, 82% of surveyed HCPs prefer text messaging with representatives over other communication methods, and text messages boast an average open rate of 98%, significantly higher than email's 20-30%. ZING's features include integrated messaging channels such as SMS, WhatsApp, Viber, Line, and KakaoTalk, allowing for seamless and compliant interactions. The platform also offers EdenHelp-powered generative AI for advanced data analysis, providing actionable insights and automating routine tasks to boost productivity.

Integrations

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Company Information

P360
Founded: 2015
United States
www.p360.com/zing/

Videos and Screen Captures

ZING Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online

ZING Frequently Asked Questions

Q: What kinds of users and organization types does ZING work with?
ZING works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ZING support in their product?
ZING supports these languages: English.
Q: What kind of support options does ZING offer?
ZING offers support via phone support and online.
Q: What other applications or services does ZING integrate with?
ZING integrates with: KakaoTalk, LINE, Viber, and WhatsApp.
Q: What type of training does ZING provide?
ZING provides training in the form of documentation, in person, and videos.

ZING Product Features

Patient Engagement

Care Planning Not Supported
Self Management Not Supported
Personal Health Record Not Supported
Collaboration Not Supported
Appointment Scheduling Not Supported
Mobile Access Not Supported
Progress Tracking Not Supported
Patient Education Not Supported
Messaging Not Supported
Patient Portal Not Supported

ZING Additional Categories