Audience

Accountants in need of an Utility Billing solution that helps with batch maintenance

About RADIX IDC

Focus on growing your business, not trying to figure out how to manage your systems. RiverRock Radix IDC provides all the tools you need to deliver an accurate bill and increase your bottom line. Let RADIX IDC help you expand and capture new revenue streams. Enabling your business to feel confident knowing you have complete visibility and management of your customer base. Extending the functionality of the core billing suite directly to your customer through self-service options. Simplifying the complexities of rating requirements necessary for you to capture and retain customers. Helping simplify your overall customer support process and enhance your service delivery. Making better decisions by bringing all of your data together into specific and measurable KPIs.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

RiverRock Systems
Founded: 1999
United States
www.riverrocksystems.com/products/accountsreceivable/

Videos and Screen Captures

RADIX IDC Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

RADIX IDC Frequently Asked Questions

Q: What kinds of users and organization types does RADIX IDC work with?
RADIX IDC works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does RADIX IDC support in their product?
RADIX IDC supports these languages: English.
Q: What kind of support options does RADIX IDC offer?
RADIX IDC offers support via phone support, 24/7 live support, and online.
Q: What type of training does RADIX IDC provide?
RADIX IDC provides training in the form of live online.

RADIX IDC Product Features

Billing and Provisioning

Billing & Invoicing Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Pre-Paid Systems Not Supported

Utility Billing

ACH Payment Processing Supported
Account Management Supported
Billing & Invoicing Supported
Collections Management Supported
Customer Management Supported
Metered Billing Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Cable Not Supported
Electricity Not Supported
Meter Management Not Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Rate Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Not Supported