Audience
Customer support, help desk, and customer success teams at SaaS companies, ecommerce businesses, agencies, and service organizations that need AI-assisted ticketing and a shared knowledge base.
About Relay
Relay is an AI-native help desk and customer support platform with a built-in knowledge base, AI reply drafts, smart ticket routing, automated responses, team collaboration, customer records, macros, analytics, and omnichannel support workflows. Teams can train Relay on their help articles, FAQs, and internal documentation so agents get faster, context-aware responses while retaining human review. Relay also connects support context with sales CRM activity and offers integrations for modern SaaS, ecommerce, and service businesses.
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Pricing
Starting Price:
$19 per user/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Switch Labs
Founded: 2024
United States
crm.switchlabs.dev
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Relay Frequently Asked Questions
Q: What kinds of users and organization types does Relay work with?
Relay works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Relay support in their product?
Relay supports these languages: English.
Q: What kind of support options does Relay offer?
Relay offers support via online.
Q: What type of training does Relay provide?
Relay provides training in the form of documentation.
Q: Does Relay offer a free trial?
Yes, Relay offers a free trial.
Q: How much does Relay cost?
Pricing for Relay starts at $19 per user/month.
