Audience
Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.
About Reten
Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.
Other Popular Alternatives & Related Software
StampyWallet
StampyWallet is a browser-based loyalty platform for independent cafés, bakeries, restaurants, salons, florists, and neighborhood shops. Businesses create branded digital cards that customers add to Apple Wallet or Google Wallet by scanning a counter QR code, without installing a separate StampyWallet app. Staff record visits using a phone browser, and cards can use stamp, points, or tiered-reward programs. The dashboard tracks visits, rewards, and customer activity, including customers who may be drifting away. Depending on the plan, merchants can send general or targeted wallet notifications, automate reminders and birthday messages, request Google reviews, and manage teams or multiple locations. The service supports businesses replacing or supplementing paper loyalty cards without dedicated counter hardware or a required point-of-sale connection. Customers without a compatible wallet can use a browser card or an emailed PDF.
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Qrop
Qrop is a browser-based loyalty and regulars program for local businesses such as cafés, salons, gyms and shops. Each business creates a public page with rewards, updates and a QR code for customers to scan at the counter. Customers join with an email address, check in when they visit and earn progress toward rewards without downloading an app. Businesses can offer visit-based loyalty cards, welcome gifts, time-limited rewards, rewards unlocked after a chosen number of visits and member-only offers. Staff confirm rewards at the counter, while check-ins are limited to one per customer per day. The business dashboard shows customer profiles, recent visits, birthdays and reward activity, helping owners manage their regular-customer program. The counter experience runs in a web browser on a phone, tablet or laptop and does not require a till integration or dedicated scanner.
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Comarch Loyalty Marketing Platform
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Talon.One
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Pricing
Starting Price:
₹999/month
Pricing Details:
₹999 per month.
Free Trial:
Free Trial available.
Integrations
Company Information
RETEN
Founded: 2026
India
reten.in
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
24/7 Live Support
Reten Frequently Asked Questions
Q: What kinds of users and organization types does Reten work with?
Reten works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Reten support in their product?
Reten supports these languages: English.
Q: What kind of support options does Reten offer?
Reten offers support via 24/7 live support.
Q: What other applications or services does Reten integrate with?
Reten integrates with: Shopify and WhatsApp.
Q: What type of training does Reten provide?
Reten provides training in the form of live online.
Q: Does Reten offer a free trial?
Yes, Reten offers a free trial.
Q: How much does Reten cost?
Pricing for Reten starts at ₹999/month.
