Audience
Businesses searching for an IT support redefined for the digital workplace on Microsoft teams and Sharepoint
About SP IT Helpdesk
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.
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Pricing
Starting Price:
$15 per user per year
Integrations
Company Information
SP Marketplace
Founded: 2012
United States
www.spmarketplace.com/sharepoint-helpdesk.html
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Videos
Support
Online
SP IT Helpdesk Frequently Asked Questions
Q: What kinds of users and organization types does SP IT Helpdesk work with?
SP IT Helpdesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SP IT Helpdesk support in their product?
SP IT Helpdesk supports these languages: English.
Q: What kind of support options does SP IT Helpdesk offer?
SP IT Helpdesk offers support via online.
Q: What other applications or services does SP IT Helpdesk integrate with?
SP IT Helpdesk integrates with: Microsoft Teams, Microsoft 365, Microsoft Power BI, Microsoft Power Apps, and Microsoft SharePoint.
Q: What type of training does SP IT Helpdesk provide?
SP IT Helpdesk provides training in the form of live online and videos.
Q: How much does SP IT Helpdesk cost?
Pricing for SP IT Helpdesk starts at $15 per user per year.
