Audience

Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives

About Salesforce Agentforce Energy & Utilities

Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.

Pricing

Starting Price:
$275 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/

Videos and Screen Captures

Salesforce Agentforce Energy & Utilities Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Salesforce Agentforce Energy & Utilities Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Energy & Utilities work with?
Salesforce Agentforce Energy & Utilities works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Salesforce Agentforce Energy & Utilities support in their product?
Salesforce Agentforce Energy & Utilities supports these languages: English.
Q: What kind of support options does Salesforce Agentforce Energy & Utilities offer?
Salesforce Agentforce Energy & Utilities offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Salesforce Agentforce Energy & Utilities integrate with?
Salesforce Agentforce Energy & Utilities integrates with: CloudHub, Salesforce Data 360, Salesforce, Slack, and Tableau.
Q: What type of training does Salesforce Agentforce Energy & Utilities provide?
Salesforce Agentforce Energy & Utilities provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Salesforce Agentforce Energy & Utilities offer a free trial?
Yes, Salesforce Agentforce Energy & Utilities offers a free trial.
Q: How much does Salesforce Agentforce Energy & Utilities cost?
Pricing for Salesforce Agentforce Energy & Utilities starts at $275 per month.

Salesforce Agentforce Energy & Utilities Product Features