Audience

Agentforce Marketing is ideal for enterprise and mid-market marketing teams seeking an AI-powered platform to deliver personalized, cross-channel customer engagement and measurable growth

About Salesforce Agentforce Marketing

Agentforce Marketing, formerly Marketing Cloud, is Salesforce’s AI-powered marketing platform designed to create personalized, two-way customer conversations. It combines unified data, autonomous AI agents, and full-funnel workflows into one connected system. Marketing Cloud enables businesses to deliver cross-channel campaigns that adapt in real time to customer behavior. With a single, trusted view of the customer, teams can coordinate efforts across marketing, sales, and service. The platform includes tools for automation, personalization, analytics, and loyalty management. Built-in AI capabilities help optimize campaigns and continuously improve performance. Agentforce Marketing empowers organizations to increase engagement, ROI, and long-term customer value.

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Integrations

API:
Yes, Salesforce Agentforce Marketing offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.0 / 5
ease 3.5 / 5
features 4.5 / 5
design 3.5 / 5
support 4.0 / 5
More Reviews for Salesforce Agentforce Marketing Write a Review

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/

Videos and Screen Captures

Salesforce Agentforce Marketing Screenshot 1
Salesforce Agentforce Marketing Screenshot 1 Salesforce Agentforce Marketing Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Salesforce Agentforce Marketing Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Marketing work with?
Salesforce Agentforce Marketing works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Salesforce Agentforce Marketing support in their product?
Salesforce Agentforce Marketing supports these languages: Chinese (Mandarin), Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, and Thai.
Q: What kind of support options does Salesforce Agentforce Marketing offer?
Salesforce Agentforce Marketing offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Salesforce Agentforce Marketing integrate with?
Salesforce Agentforce Marketing integrates with: Acquia CDP, ActionIQ, Activation Studio, Advantage, Salesforce Agentforce, Agility CMS, Agylia, Alfresco Digital Business Platform, Antavo, Aprimo, Apteco Orbit, Apty, ASC Contracts, AskNicely, Astea Alliance, AtData, Attentive, Auth0, BigMarker, Bitpod Event, Blocks, Blotout, BlueConic, Bluedot, and BlueVenn and more.
Q: Does Salesforce Agentforce Marketing have an API?
Yes, Salesforce Agentforce Marketing has an API.
Q: What type of training does Salesforce Agentforce Marketing provide?
Salesforce Agentforce Marketing provides training in the form of documentation, live online, webinars, and in person.

Salesforce Agentforce Marketing Product Features

Campaign Management

Channel Management Supported
Email Marketing Supported
Event Triggered Actions Supported
Multi-Campaign Supported
Contact Database Not Supported
Lead Management Not Supported

Email Marketing

A/B Testing Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported
Artificial Intelligence Not Supported

Marketing Automation

Social Marketing Not Supported
Content / Blogging Platform Not Supported
A/B Testing Not Supported
Segmentation Not Supported
Search Marketing Not Supported
Website Visitor Tracking Not Supported
Analytics / ROI Tracking Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Customizable CTAs Not Supported
Sales Intelligence Not Supported
Dynamic Content Not Supported
Drip Campaigns Not Supported
Artificial Intelligence Not Supported

Salesforce Agentforce Marketing Additional Categories

Salesforce Agentforce Marketing Verified User Reviews

Write a Review
  • Mileydi L.
    Professional in Corporate
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Robust email marketing solution for a variety of purposes"

    4 out of 5 stars Posted 2021-01-10

    Pros: Salesforce Marketing Cloud Email Studio is especially valuable for personalized advertising campaigns. It relieves the whole exercise, offering convenient design templates, forms, options, text and also ensuring that it reaches the designated recipient in a timely manner, with a dash.

    Cons: The knowledge curve is exceptionally high. There are several different points you can make, and it also takes a long time to discover all of this.

    Overall: Local businesses that are specific about calling directly to stay focused and generate revenue from the business connection through habits assessment. Service devices that are eager to take advantage of omnichannel through Salesforce marketing Cloud. If you're a large company with an infinite budget plan and a group of advanced Salesforce developers, this may be the service for you. This is also great for those who do not need support or are well versed in decoding intriguing guides and incomprehensible emails from support teams in third world countries that are slow to get back to you.

    Read More...
  • A Salesforce Marketing Cloud User
    Director of Marketing
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Marketing solutions not for dummies"

    4 out of 5 stars Posted 2020-10-05

    Pros: So robust. So much customization. Other platforms can't compete with how much you can do in this system from the automation studio, journey builder, and even just list management.

    Cons: Because it's so robust, you need a certified expert on your team to fully utilize the platform to its fullest.

    Overall: Overall, I still have a lot to learn but every incremental new piece of SMC that I become familiar with is improving our company's marketing efforts.

    Read More...
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