Audience

IT operations teams, system administrators, enterprise IT managers, and organizations seeking a centralized solution to manage infrastructure data, improve visibility, and optimize IT service management

About ServiceNow CMDB

ServiceNow CMDB is a configuration management database designed to serve as a single source of truth for IT infrastructure data. It centralizes information about configuration items (CIs) and their relationships across systems. The platform helps organizations improve efficiency by providing accurate and shared data across the enterprise. It integrates multiple IT systems using Service Graph Connectors for a unified view. CMDB also supports lifecycle management of digital assets and services. Automated data updates help teams understand risk, impact, and dependencies بسهولة. Overall, it enables better decision-making through reliable and structured IT data.

Integrations

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Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Videos and Screen Captures

ServiceNow CMDB Screenshot 1
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Product Details

Training
Webinars
Support
24/7 Live Support

ServiceNow CMDB Frequently Asked Questions

Q: What kinds of users and organization types does ServiceNow CMDB work with?
ServiceNow CMDB works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ServiceNow CMDB support in their product?
ServiceNow CMDB supports these languages: English.
Q: What kind of support options does ServiceNow CMDB offer?
ServiceNow CMDB offers support via 24/7 live support.
Q: What other applications or services does ServiceNow CMDB integrate with?
ServiceNow CMDB integrates with: Armis Centrix, BelManage, CloudFabrix, CyCognito, Kumoco Cloud Manager, NorthStar Navigator, RadiantOne, SQUAD1, Virima, and Vulcan Cyber.
Q: What type of training does ServiceNow CMDB provide?
ServiceNow CMDB provides training in the form of webinars.

ServiceNow CMDB Product Features

CMDB

Change Management Supported
Configuration Management Supported
Data Visualization Supported
IT Asset Management Supported
Impact Management Supported
Relationship Mapping Supported
Device Auto Discovery Not Supported
License Management Not Supported
Performance Management Not Supported

Change Management

Audit Trail Not Supported
Approval Workflow Not Supported
Training Management Not Supported
Compliance Management Not Supported
Task Management Not Supported
Prioritization Not Supported
Change Calendar Not Supported
Release Management Not Supported
Change Planning Not Supported
Tracking & Reporting Not Supported
Automated Notifications Not Supported

Configuration Management

Infrastructure Automation Not Supported
Access Control / Permissions Not Supported
Node Management Not Supported
Orchestration Not Supported
Reporting Analytics / Visualization Not Supported
Task Management Not Supported
Application Deployment Not Supported
Automated Provisioning Not Supported