Shift Claims Fraud

Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust. The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour. aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis. Contact us at fraud.com to learn how we can improve your fraud defences.

Bad debts, as well as collection and recovery costs, can be reduced by avoiding overrated risk segment assignment for unfair applicants who put false information in application. Reduce serious fraud losses and write-offs generated by fraudulent applicants to the minimum. Fraud identification should not compromise customer service and speed of decision making. Investigating suspicious cases, analyzing application assessment results and making decisions. Automation of fraud detection and investigation workflows and decision flows. Easy to manage user interfaces for minimal resource requirements and operational expenses. Automatically assigns cases for investigation and assigns score based on likelihood of Fraud.