Audience

E-commerce, healthcare, EdTech, real estate, B2B SaaS, and customer support centers.

About SocialAPI

SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.

Pricing

Starting Price:
₹299/30 days
Pricing Details:
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, SocialAPI offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Zivaan Solutions
Founded: 2009
India
social.zivaansolutions.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support
Online

SocialAPI Frequently Asked Questions

Q: What kinds of users and organization types does SocialAPI work with?
SocialAPI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SocialAPI support in their product?
SocialAPI supports these languages: English.
Q: What kind of support options does SocialAPI offer?
SocialAPI offers support via 24/7 live support and online.
Q: What other applications or services does SocialAPI integrate with?
SocialAPI integrates with: WhatsApp.
Q: Does SocialAPI have an API?
Yes, SocialAPI has an API.
Q: What type of training does SocialAPI provide?
SocialAPI provides training in the form of documentation and live online.
Q: Does SocialAPI offer a free trial?
Yes, SocialAPI offers a free trial.
Q: How much does SocialAPI cost?
Pricing for SocialAPI starts at ₹299/30 days.

SocialAPI Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

WhatsApp Marketing

Multi-Language Support Not Supported
Reporting / Analytics Not Supported
Alerts Not Supported
Autoresponder Not Supported
Bulk Messaging Not Supported
API Not Supported
Campaign Management Not Supported
Contact Management Not Supported