Audience

Businesses, firms and companies searching for a solution to manage complaints and contracts

About Spinso ServiceDesk

ServiceDesk is a simple solution for service-oriented firms to systematically manage customer complaints & service contracts. Managing complaints and contracts in excel or spreadsheets has its own limitations such as a lack of centralized management and lesser control over data as it is scattered across different folders, workstations, branches, or even geographical locations. It is difficult to collaborate, generate reports, analytics, etc. since the information is managed individually by stakeholders or managers. With ServiceDesk, you can centrally and systematically manage service data. It has a simple intuitive & workflow interface that enables you to focus on the actionable items for quick and timely actions, you can not only manage your service contracts (warranty & AMC) but also get alerts for your expiring contracts, reminders for PMS (preventative maintenance service), capture regions, create quotations & more.

Pricing

Starting Price:
$2 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Spinso
Founded: 1998
India
www.spinso.com/ServiceDesk/index.html

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Spinso ServiceDesk Frequently Asked Questions

Q: What kinds of users and organization types does Spinso ServiceDesk work with?
Spinso ServiceDesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Spinso ServiceDesk support in their product?
Spinso ServiceDesk supports these languages: English.
Q: What kind of support options does Spinso ServiceDesk offer?
Spinso ServiceDesk offers support via phone support and online.
Q: What other applications or services does Spinso ServiceDesk integrate with?
Spinso ServiceDesk integrates with: Microsoft Excel.
Q: What type of training does Spinso ServiceDesk provide?
Spinso ServiceDesk provides training in the form of documentation, live online, in person, and videos.
Q: Does Spinso ServiceDesk offer a free trial?
Yes, Spinso ServiceDesk offers a free trial.
Q: How much does Spinso ServiceDesk cost?
Pricing for Spinso ServiceDesk starts at $2 per month.

Spinso ServiceDesk Product Features

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported