Audience
Multi-specialty hospital groups and leaders, including CEOs, CFOs, and COOs, at NABH- and JCI-accredited hospitals in India and the GCC.
About SurgyInsights
SurgyInsights is a hospital analytics dashboard for hospital leaders in India and the GCC. It includes 84 ready-to-use KPIs across executive, operations, finance, quality, HR, nursing, and clinical areas, each mapped to NABH and JCI quality indicators. Leaders can ask questions in plain language, and a deterministic KPI engine computes answers without AI-generated SQL. Dashboards and alerts track performance, while anomaly detection flags unusual trends and delivers AI-assisted root-cause analysis through WhatsApp. Hospitals can get started without integrations using CSV or Excel data. They can also bring their own LLM, including Claude, OpenAI, Gemini, or Vertex AI. A PII scanner blocks patient identifiers at ingestion, and tenant-isolated data is encrypted in transit and at rest. SurgyInsights works with SurgyOne or an existing HIS. Subscriptions are billed annually per hospital.
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SurgyLearn
SurgyLearn is a cloud-based learning management system for hospital staff education and compliance training. Hospitals can turn PDFs, presentations and YouTube videos into structured courses with AI-generated sections, narration and quizzes, then assign learning automatically using employee roles, departments and HRMS data. The platform supports self-paced learning on phones, tablets, and desktop browsers, live classes, multilingual course delivery, progress tracking, and AI proctoring that monitors camera and microphone during assessments. Administrators can monitor completion and assessment results, schedule recurring re-certification, and export training records in Excel or PDF for accreditation reviews, including NABH and JCI workflows. Hospital training, HR, quality and department leaders can use SurgyLearn to coordinate onboarding, ongoing workforce education and audit-ready training records across multiple centers.
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SurgyCRM
SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.
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SurgyFrontdesk
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Pricing
Starting Price:
$600/hospital/year
Pricing Details:
$600–$800 per user per year. Annual subscription. Contact us for a quote.
Free Trial:
Free Trial available.
Company Information
Surgy Innovation Labs
Founded: 2020
India
surgy.health/
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Product Details
Platforms Supported
Cloud
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Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
SurgyInsights Frequently Asked Questions
Q: What kinds of users and organization types does SurgyInsights work with?
SurgyInsights works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SurgyInsights support in their product?
SurgyInsights supports these languages: Arabic, Bengali, English, Gujarati, Hindi, Malayalam, Punjabi, Tamil, Telugu, and Urdu.
Q: What kind of support options does SurgyInsights offer?
SurgyInsights offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does SurgyInsights integrate with?
SurgyInsights integrates with: Claude, Gemini, OpenAI, and WhatsApp.
Q: Does SurgyInsights have an API?
Yes, SurgyInsights has an API.
Q: What type of training does SurgyInsights provide?
SurgyInsights provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does SurgyInsights offer a free trial?
Yes, SurgyInsights offers a free trial.
Q: How much does SurgyInsights cost?
Pricing for SurgyInsights starts at $600/hospital/year.
Q: What pricing for support is available for SurgyInsights?
SurgyInsights offers support included with purchase.
Q: What pricing for training is available for SurgyInsights?
SurgyInsights offers training included with purchase.
