Audience

SMEs, startups and industry

About T-NEX Chatbot

T-NEX Chatbot is a company knowledge assistant tailored to answer recurring questions from approved business content. It can retrieve maintained answers and show their recorded source references, or add a separately scoped retrieval-augmented generation (RAG) function that composes responses from relevant document passages. The solution can include an interface for authorised staff to create, edit and categorise knowledge entries, with source documents and ownership maintained alongside answers. It is designed for internal employee questions or defined customer-service information, such as work instructions, internal processes and service offerings. Project setup can define content permissions, treatment of unanswered questions, human handover, and evaluation against a question set before expanding sources or users. The language model is optional; data, access and conversation handling are tailored to the use case.

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Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/companies/products/ai-chatbot/

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Product Details

Platforms Supported
Cloud

T-NEX Chatbot Frequently Asked Questions

Q: What kinds of users and organization types does T-NEX Chatbot work with?
T-NEX Chatbot works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does T-NEX Chatbot support in their product?
T-NEX Chatbot supports these languages: English.

T-NEX Chatbot Product Features