Audience
Companies and teams that want a shared inbox solution for email
About TeamInbox
Team collaboration made easy with shared inboxes. Create common inboxes for your teams and give them the comfort of working in a transparent workspace. Stay informed on what's happening in your team all the time. Connect your team's email addresses to shared inboxes so each conversation is visible to every team member added to that inbox. TeamInbox gives you what you need for smart collaboration, all in one place. Conduct parallel discussions with your team about complex conversation so you can send out precise responses every time. An empty inbox is always satisfying. Assign thread to the person responsible, archive them once you're done replying, snooze threads of less priority, and thus have a cleared space. Since every thread can have an owner and each team member can clearly see who is working on what, your team can avoid doubling up on the same tasks. Save yourself the confusion of switching between multiple applications: channel your conversations to TeamInbox to streamline.
Other Popular Alternatives & Related Software
MyColdInbox
MyColdInbox is a web-based shared inbox and email management platform for teams handling cold-outreach replies across multiple sending accounts. It connects Gmail and Google Workspace, Outlook and Microsoft 365, and compatible IMAP/SMTP mailboxes, bringing incoming messages into a unified workspace with each message linked to its source mailbox. Teams can filter and search conversations, label replies, assign threads to teammates, add internal notes, and reply from the original sending account. Role-based workspaces support agencies managing client inboxes, as well as sales development, lead-generation, recruiting, and founder-led outreach teams. MyColdInbox manages replies rather than sending campaigns, allowing teams to keep using their existing campaign tools. It also includes thread status tracking and shared or personal inbox visibility settings.
Learn more about MyColdInbox
Spike
Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest.
Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.
Learn more about Spike
SEDNA
Cut down email volume by up to 95% and get one source of truth for all conversations, data, and documentation through shared team inboxes. Unlike siloed email accounts, SEDNA gives team members controlled transparency of all correspondence, attachments, and actions taken within a project or message thread—along with quick composition and sharing capabilities—for more efficient communication and effortless collaboration. Each email within a team inbox has its own activity panel to host internal conversations, contextual data, and time-stamped activity that enables team members to work with—and around—one message in place of forwards, reply-alls, and cc’s that bloat email volume. The Activity Panel lets you see automatically generated or manually applied message details like category tags, job references, and people involved, as well as who viewed the message, who replied, and how so. And collaboration is easy with the ability to tag others and add comments for real-time discussion.
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Inbox Works
Inbox Works is a browser-based shared inbox in development for teams that answer a shared address such as support@ or hello@. It keeps conversations visible until they are handled, shows which teammate is composing a reply, and warns before a second response is sent. Teammates can discuss messages privately beside the email, hand conversations to an owner, and use keyboard shortcuts to move through the inbox. Follow-up tools bring a message back on a chosen date or when a reply is overdue; a promised date remains even if the recipient replies first. Optional add-ons include snoozing, signatures, and rules that move selected messages to Done. It is designed for teams using Google Workspace or Microsoft 365, without a ticketing portal. The next email and reply open in under a tenth of a second. Teams can request free early access by approval, and a no-sign-up browser demo uses sample email.
Learn more about Inbox Works
Pricing
Starting Price:
$10 per month
Pricing Details:
$8 per month if billed annually.
For 5 users and 3 inboxes. For 5+ users, an extra $4 per user per month.
For 5 users and 3 inboxes. For 5+ users, an extra $4 per user per month.
Free Trial:
Free Trial available.
Integrations
Company Information
Zoho
Founded: 1996
India
www.zoho.com/teaminbox/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
TeamInbox Frequently Asked Questions
Q: What kinds of users and organization types does TeamInbox work with?
TeamInbox works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TeamInbox support in their product?
TeamInbox supports these languages: English.
Q: What kind of support options does TeamInbox offer?
TeamInbox offers support via online.
Q: What other applications or services does TeamInbox integrate with?
TeamInbox integrates with: Mail360, Zoho Directory, and Zoho Mail.
Q: What type of training does TeamInbox provide?
TeamInbox provides training in the form of documentation.
Q: Does TeamInbox offer a free trial?
Yes, TeamInbox offers a free trial.
Q: How much does TeamInbox cost?
Pricing for TeamInbox starts at $10 per month.
