TextBack

SecondCall AI provides AI front-desk services for local businesses that rely on phone calls and bookings. Its AI receptionist, Debbie, answers calls 24/7, including after hours, on weekends, and while staff are working on-site. The service handles missed-call text-back, qualifies callers, books jobs into the business calendar, and follows up on estimates. It also offers automated review requests, seasonal campaigns, call summaries, recordings, transcripts, and monthly performance scorecards. The vendor sets up services, hours, service areas, and calendar details, with setup typically completed within a week. A 60-day pilot starts at $297 per month, includes free setup, and can be canceled at any time. The service is designed for HVAC, roofing, plumbing, garage door, residential electrical, med spa, and other local service businesses that need to handle routine inbound calls and scheduling while staff are working.

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.