Audience
Computer repair shops
About TrailBlazer
If you are running a busy Computer Repair center, then you will need our fully featured repair tracking system - TrailBlazer. TrailBlazer takes care of your repair business, and provides you with a range of features that really help to take the strain. Reports and statistics keep you abreast of performance, while automated messaging mean that your technicians, and clients know exactly what is going on at all times.
Other Popular Alternatives & Related Software
Fixably
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
Learn more about Fixably
RepairHQ
RepairHQ is cloud-based shop management software for independent repair and service businesses. It brings repair tickets, estimates, customer approvals, invoices, parts inventory, purchasing, point of sale, customer records and communications, staff roles, time tracking, and reporting into a shared workspace. Shops can capture intake details, add technician notes and parts to jobs, and share customer portal links for approvals and repair-status updates. RepairHQ also supports customer messaging, multi-location operations, and business reporting. It is designed for owners, managers, technicians, and counter staff at repair shops, including phone, computer, game-console, and other electronics repair businesses. Plans support single- and multi-location shops, with location and active-staff limits that vary by plan.
Learn more about RepairHQ
OpenRMA
OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.
Learn more about OpenRMA
Repero
Repero is a repair-shop management platform designed to streamline service operations for businesses that fix electronics, appliances, phones, or other equipment. The software provides a cloud-based ticketing system that tracks client and repair-job information anywhere, any device; it enables users to create and manage repair orders, record customer and product details, log repair history per item, send emails and SMS updates to clients, print and customize invoices and receipts, manage inventory of parts and products, and generate statistics and charts to monitor business performance. The system emphasizes ease of use with a mobile-friendly interface, allowing technicians or shop managers to quickly create a customer, register a product, and start tracking repairs in minutes. With integrations or features for inventory control, client communications, and repair-history tracking, Repero helps repair shops save time, improve customer service, and reduce administrative overhead.
Learn more about Repero
Integrations
Company Information
Redbrook Technology
United Kingdom
www.redbrooktech.com
Videos and Screen Captures
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Product Details
Support
Online
Phone Support
TrailBlazer Frequently Asked Questions
Q: What kinds of users and organization types does TrailBlazer work with?
TrailBlazer works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TrailBlazer support in their product?
TrailBlazer supports these languages: English.
Q: What kind of support options does TrailBlazer offer?
TrailBlazer offers support via online and phone support.
Q: What other applications or services does TrailBlazer integrate with?
TrailBlazer integrates with: ASAP.
TrailBlazer Product Features
Repair Shop
Billing & Invoicing
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Repair Tracking
Supported
Barcode Support
Not Supported
CRM
Not Supported
Point of Sale (POS)
Not Supported
Work Order Management
Not Supported
